RENGANURA Access Justice. Prepare. Proceed.

Users Profiles

Select the profile that matches your justice role.

Renganura does not treat every user the same way. Each stakeholder has a different legal context, different documents, different risks and a different pathway. Select the right profile to open the corresponding stakeholder workspace or find the right support channel.

1 Select the profile that matches your role
2 Review the services and required preparation
3 Open the stakeholder profile or find support
4 Prepare the matter with AI and RCI guidance
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Individual Client

For citizens preparing a complaint, dispute, request, defense, claim or personal legal matter before meeting a lawyer, justice agent, institution, mediator, notary, police/RIB or court-related service.

Renganura support includes:
  • Guided intake for complaints, claims, disputes and requests
  • AI-assisted structuring of facts, dates, parties and documents
  • Missing facts and evidence detection
  • Pathway guidance toward lawyer, mediation, institution, police/RIB, notary or court-related support
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SME / Small Business

For small enterprises preparing commercial disputes, unpaid invoices, contract problems, employee matters, supplier conflicts, lease issues, compliance questions or institutional interactions.

Renganura support includes:
  • Business dispute and debt file preparation
  • Contract issue and obligation mapping
  • Evidence organization for invoices, agreements, delivery records and messages
  • Routing toward negotiation, mediation, lawyer review or institutional filing
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Corporate Client

For companies managing structured legal, regulatory, contractual, governance, HR, compliance or institutional matters that require internal review and professional preparation.

Renganura support includes:
  • Corporate matter intake and classification
  • Internal case file preparation for management or legal review
  • Risk, urgency and document-readiness tagging
  • Preparation for lawyer, regulator, institution, mediator or executive decision process

Lawyer / Advocate

For individual legal professionals who need organized client intake, matter summaries, document structure and case-readiness support before deeper legal analysis.

Renganura support includes:
  • Structured client intake and matter review
  • Issue spotting and missing-evidence identification
  • Document grouping by chronology, relevance and legal issue
  • Decision support for acceptance, redirection or next action
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Law Firm / Cabinet

For law firms and legal cabinets coordinating multiple clients, lawyers, matters, intake flows and internal review workflows.

Renganura support includes:
  • Multi-matter intake organization
  • Client profile and matter routing support
  • Case preparation before assignment to lawyers
  • Structured review for firm-level workflow and follow-up
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Justice Agent

For justice assistants and access-to-justice support actors helping users capture and prepare matters when they cannot structure the issue alone.

Renganura support includes:
  • Assisted capture using guided questions, voice, documents or forms
  • Completeness checks for missing dates, facts, parties and evidence
  • User profile-based pathway orientation
  • Preparation output for lawyer, mediator, police/RIB, notary or institution
🤝

Abunzi / Mediation / ADR

For mediation and alternative dispute-resolution actors who need clear facts, parties, positions, evidence and settlement-ready summaries.

Renganura support includes:
  • Dispute clarification and party mapping
  • Position and settlement-interest structuring
  • Evidence and document readiness check
  • Referral support between mediation, negotiation and legal escalation
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Government / Institution

For public institutions receiving, classifying, reviewing or responding to citizen, business or stakeholder complaints, requests, appeals and service matters.

Renganura support includes:
  • Structured public intake before submission
  • Service classification and department routing
  • Document checklist and submission-readiness review
  • Review-ready summaries that reduce incomplete filings
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Government / Regulator

For regulators and supervisory bodies handling compliance questions, complaints, regulated-sector disputes, filings or institutional follow-ups.

Renganura support includes:
  • Regulatory matter intake and classification
  • Compliance document preparation
  • Evidence mapping and issue summaries
  • Structured routing for review, response or escalation
🛡

Police / RIB

For users preparing incident-related information before reporting, escalating or requesting support from police/RIB or investigative services.

Renganura support includes:
  • Incident facts, location, parties and chronology structuring
  • Evidence organization for messages, documents, witnesses or references
  • Urgency and risk indication
  • Report-ready summary for the competent authority

Notary

For users preparing notarial requests, declarations, authorizations, formal documents, identity records and readiness checks before approaching a notary.

Renganura support includes:
  • Notarial service identification
  • Document and party checklist
  • Formal request preparation
  • Readiness review before submission

MAJ / Legal Aid

For legal-aid and support structures helping vulnerable users prepare matters, clarify needs and access the appropriate justice pathway.

Renganura support includes:
  • Legal-aid intake and eligibility preparation
  • Matter summarization for support officers
  • Missing information and vulnerability indicators
  • Referral toward legal aid, mediation, institution or professional support
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Technical Expert

For technical experts supporting evidence interpretation, digital records, documents, systems, transactions or specialized factual analysis.

Renganura support includes:
  • Technical evidence intake
  • Document, system or transaction explanation support
  • Expert issue framing for legal review
  • Structured report preparation for professional or institutional use
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General Visitor

For visitors exploring Renganura, understanding available services and selecting the correct stakeholder pathway before starting a structured matter.

Renganura support includes:
  • Platform orientation
  • Profile selection guidance
  • Service discovery
  • Safe first step before sharing matter details